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Terms of Service

Last updated: October 2, 2026

1. Agreement

These Terms of Service ("Terms") govern your purchase of any software tool sold on this site (each, a "Product") from Rock Ridge Media LLC ("Company", "we", "us"). They apply separately to each Product you buy. A Product is software you install and run on your own systems. We do not host it and we do not operate it on your behalf. By purchasing a Product you agree to these Terms.

2. License Grant

Subject to the restrictions in section 3, we grant you a perpetual, worldwide, non-exclusive, non-transferable license to:

  • Install and use the Product in an unlimited number of host CRM instances, whether for your own benefit or on behalf of third-party clients of yours
  • Modify the Product, including creating derivative works, adding features, removing features, and integrating with additional services
  • Keep any modifications, derivative works, or deployments private. There is no obligation to publish, share, or contribute changes back to us
  • Sublicense access to running host CRM instances to the end users of those instances. This permits normal operation of a CRM platform; it does not permit the actions restricted in section 3

This license is contingent on a valid license to the host CRM. The Product is an add-on and has no use independent of it. Nothing here grants any right in Seedly CRM, which is licensed separately by its own copyright holder on its own terms.

3. License Restrictions

You may not, without our prior written permission:

  • Resell, redistribute, or sublicense the Product itself, in source or compiled form, to any third party. This includes, without limitation: selling copies of the code, publishing it as open-source, including it in another product offered for sale, or making it available for download
  • Use the Product to create a competing product intended for resale to other operators of CRM platforms. Installing and operating the Product for clients on a service or agency basis is permitted under section 2 and is not considered a competing product
  • Remove, obscure, or alter copyright notices, the license file, or attribution comments contained in the Product
  • Use our name, trademarks, or branding to promote your deployment, except to the extent necessary to disclose the origin of the Product
  • Share your download link, license key, or access credentials with third parties

4. Delivery

After payment, you will receive a license key and download link via email. The download link provides access to a ZIP file containing the complete Product, setup documentation, and license file. The number of downloads per license key is not limited. License keys and download access do not expire unless stated on the product page.

5. UK and EU Consumers - Right to Cancel

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (UK) and the EU Consumer Rights Directive, you normally have a 14-day right to cancel a distance purchase. However, this right does not apply to digital content that has been accessed or downloaded.

By completing your purchase, you expressly consent to immediate delivery of the digital content (the Product) and acknowledge that you lose your right to cancel once the download link is provided. This consent is obtained during the checkout process.

6. Ownership

The Product is licensed, not sold. Rock Ridge Media LLC retains all right, title, and interest in and to the Product, including all intellectual property rights. Nothing in these terms transfers ownership of the Product to you.

Modifications and derivative works you create are owned by you, subject to our underlying ownership of the unmodified portions of the Product.

7. No Warranty

The Product is provided "as is" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Product will be error-free or meet your specific requirements.

Site content. We are not responsible for typographical errors, inaccuracies, or omissions in the content of this website, including in product descriptions, specifications, and pricing. We may correct any such error and may cancel an order placed against it, including after the order was submitted. Where an order is cancelled for this reason, the payment is refunded in full.

8. Limitation of Liability

In no event shall Rock Ridge Media LLC be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Product. Our total liability shall not exceed the amount you paid in the 12 months preceding the claim.

9. Third-Party Services

A Product may integrate with third-party services (for example, your CRM, the services a Product connects it to, and your hosting and storage providers). Your use of those services is governed by their respective terms and pricing. We are not responsible for third-party service availability, pricing changes, or terms.

10. Updates

Updates to the Product are provided at our discretion and are not guaranteed. Where updates are issued, they are made available through the same download mechanism. We are not obligated to provide updates on any particular schedule or to maintain backward compatibility.

11. Termination

We may terminate your license if you materially violate these Terms. Upon termination you must cease all use of the Product, run its uninstaller if it includes one, and destroy all copies of the Product in your possession. Sections 6, 7, 8, and 9 survive termination.

12. Governing Law

These Terms are governed by the laws of the State of Missouri, USA, without regard to conflict of law principles.

13. Affiliate Disclosure

Some links in our documentation and marketing materials point to third-party products and services. Certain of these are affiliate links, which means we may earn a commission if you sign up or make a purchase through them, at no additional cost to you. We only link to tools we use or recommend, and an affiliate relationship never affects the price you pay or the substance of our recommendations.

14. Contact

For questions about these Terms, contact us at support@rockridgemedia.com.